If you are unhappy with our jerky or your product has been damaged during shipping we will provide you with a replacement immediately. Please contact us within 7 days of delivery with questions, concerns, or returns.
In the event your order is returned to our warehouse as undeliverable, unclaimed or refused, our staff will contact you via phone or email to try and correct the problem. You will be required to pay additional shipping costs if the package is returned after a 2nd attempt. You may be asked to use a different shipping address. You may also cancel your order. Cancelled orders will be refunded minus all shipping fees.